Kawsay Retreat E.I.R.L. Refund Policy, Terms & Conditions
Refund Policy
Cancellation and Transfers
- If cancellation occurs more than 8 weeks prior to the start date of the retreat or event, payments may be transferred to another retreat or event or converted into personal credit valid for two years from the original booking date. Refunds will not be issued.
- If cancellation occurs within 8 weeks of the start date, transfers are only possible if your spot is filled by another participant. If your spot is not filled, no transfer or refund will be available.
Cancellation by Kawsay Retreat E.I.R.L.
In the event that Kawsay Retreat E.I.R.L. must cancel or postpone a retreat or event due to unforeseen circumstances, such as war, political unrest, or natural disasters, participants will receive full credit for all payments made. This credit will be valid for future retreats or events offered by Kawsay Retreat E.I.R.L.
Terms & Conditions
Assumption of Risk
Participation in Kawsay Retreat E.I.R.L.’s retreats and events involves inherent risks, including hazards arising from natural and human-made elements, as well as risks associated with shamanic treatments and jungle environments. Participants are solely responsible for assessing their abilities, ensuring their health and safety, and providing appropriate equipment.
Liability Agreement
By submitting your deposit and registering for a retreat or event, you agree to the following terms:
- Acknowledgment of Risks: You acknowledge and accept the potential risks, including illness, injury, or death, and understand that certain medical services may not be available during the program.
- Release of Liability: You release Kawsay Retreat E.I.R.L., its owners, agents, employees, contractors, and affiliated parties from any claims, liabilities, or damages arising from your participation, regardless of the cause.
- Independent Contractors: Kawsay Retreat E.I.R.L. may engage independent contractors for transportation, travel, and guiding services. The organization assumes no responsibility for their actions.
- Forum for Dispute Resolution: Any disputes arising from your participation will be resolved exclusively in Iquitos, Peru.
- Binding Agreement: This agreement is binding on you, your heirs, and your family members, including minors accompanying you.
Media Release
By participating in a retreat or event, you grant Kawsay Retreat E.I.R.L. permission to use any photos, videos, or likenesses of you taken during the program in print, electronic, or other media formats.
Medical and Evacuation Costs
Participants are solely responsible for covering any medical or evacuation costs that may arise during the retreat or event.
Management Policy
Program Modifications
Kawsay Retreat E.I.R.L. reserves the right to modify, reroute, postpone, or cancel any program due to adverse weather conditions, client circumstances, or any other factors deemed necessary for the safety of participants, staff, or guides.
Expulsion from Program
If a participant is expelled from a retreat or event for any reason deemed necessary by Kawsay Retreat E.I.R.L., no refund will be provided. The participant must arrange and cover all costs for their return transportation to Iquitos.
Recommendation
Participants are strongly advised to arrive in Iquitos at least one day before the retreat or event start date. Departure to the retreat center is scheduled for 8:00 a.m. on the first day of the program. Late arrivals will not be accommodated until the following day. Travel to the retreat center takes approximately 1–2 hours by boat on the Amazon River.
By submitting your deposit and completing the registration process, you confirm your acceptance of all terms and conditions outlined in this document. These policies ensure the safety, fairness, and transparency of all retreats and events hosted by Kawsay Retreat E.I.R.L.